FAQ

How do I track my order?

After checking out, we’ll send you a confirmation email containing your order number as well as a summary of your purchase.

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As soon as your shipment is confirmed, we’ll send you an email containing your tracking number so you can check the delivery status of your order. Please allow up to 48 hours for our carriers to update your information into their system.

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To track your order, simply log into My Account on www.hashawncarey.com and click on the tracking number provided. From there, you’ll automatically be linked to the carrier’s page, which shows the status and location of your order.

What are your delivery options?

Our products are shipped within 48 to 72 hours after an order has been placed using the following carriers: USPS, FedEx and UPS . 

How do I return an item?

To return your product, you should mail your product to: Hashawn Carey Apparel® Ste 1 P.O Box 4110 Philadelphia, Pa 19144.(Please contact us prior to shipping your product). You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.